At JRPCSoft we have been giving nearby equipment upkeep administrations at our client’s premises since 1994. The run of the mill scope of PC equipment gear that our clients have on upkeep contract with us are:
- Backup Devices
- Laptop PCs
- Workstation PCs
We give our scope of administrations all through England. Our specialists work from their command posts in the districts they serve so our clients can be sure of a fast and productive reaction to logged calls. Our architects convey a full scope of ordinary foreseen save parts and are typically ready to fix the logged blame on the principal visit. This is one of our key administration goes for our clients: to spare our time and your time and to limit our clients’ worries in trusting that parts will be conveyed to site. Our clients can look over a decision of administration levels and reaction times to coordinate their particular prerequisites and spending plans.
The key Hardware Maintenance administrations are:
With advance hardware
“Serious Care Service”: Response to your call inside 4 working hours. On the off chance that our specialist can’t fix the blame nearby, we will try to introduce advance gear while your hardware is being fixed. Yearly unit cost covers parts, nearby work and advance hardware where fitting.
NB Does exclude re-establishment of working or application programming and information.
“Server Care Service”: This consolidates Intensive Care, for example equipment fixes however proceeds to reinstall or re-assemble the system working framework, application programming and important information. Time scales can’t be anticipated in spite of the fact that “a work through” (see area 8 Hours of Cover) would be ordinary practice, except if generally concurred by the two gatherings. Yearly unit cost covers parts, nearby work and advance hardware where suitable.
NB: Assumes usable current reinforcements of working programming and application programming with information are promptly accessible.
“Standard Care Service”: Response to your call inside 8 working hours. On the off chance that our designer can’t fix the blame nearby, we will attempt to introduce credit hardware while your gear is being fixed. Yearly unit cost covers parts, nearby work, travel and credit hardware where proper.
Without advance gear
“Retainer Care Services”: Faulty gear will be gathered as a rule inside one Business Day and taken to the Supplier’s workshop for fix. When the hardware has been fixed, typically inside 5 working days, it will be come back to the Customer’s premises. No charge would be made for accumulation/conveyance, in any case, all other work and parts would be chargeable.